The Business Mind          
   
  Issue: November 2005  
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Christine Zialcita, Businesswoman

Christine B. Zialcita is a businesswoman and a Placement Consultant of Jobsdb Phils Inc. She is also an instructor and partner of The English Chatroom, an English-language training center for professionals. Christine may be reached at Christine.z@jobsdb.com.ph.

Is There A Place for Optimism in Business?

If there is one character trait that is common to all entrepreneurs, especially a first-time business starter, it is that they are all optimists.

Optimism is defined as believing in and having the confidence about the future and that any activity will result in something good. An entrepreneur, in his endeavor to set up a business, takes risks and works on giving life into his idea, trusting that all else will fall into place to bring success to himself and his business.

Is there anything wrong about being an optimist? Of course not. Faith is interchangeably used with optimism and I will be the last person to say that faith is wrong. However, when it comes to business, I believe that this should not be the sole fuel to keep the fire going. I learned this lesson the hard way, it became a classic example of what would-be businessmen had to learn as was perfectly illustrated as the Stockdale Paradox from Jim Collins’ book, “Good to Great”.

The Stockdale Paradox is named after US Admiral Jim Stockdale who was taken hostage in the Hanoi Hotel during the Vietnam War. He was the highest ranked prisoner and was in captivity for eight years. In all that time he managed to keep himself and his fellow prisoners sane. It is quite unimaginable how a person can keep his sanity in such a situation but what kept him alive are best drawn out from the Admiral’s own words.

In his interview with Mr. Collins, he said, “I never lost faith in the end of the story. I never doubted not only that I would get out, but also that I would prevail in the end and turn the experience into the defining event of my life which, in retrospect, I would not trade.” He was also quoted as saying, “You must never confuse faith that you will prevail in the end – which you can never afford to lose – with the discipline to confront the most brutal facts of your current reality, whatever they might be.’

In business, one has to believe that his goals will be attained and that his vision will come to pass. Also, one has to exhaust all possible means to make everything happen. But more than these, one cannot allow his faith and belief to cloud his ability to confront reality.

Entrepreneurs are truly wired for optimism. Often, companies are set up and continue to operate – even at a loss – because owners and/or the corporate leaders refuse or choose to forget to take a true accounting of the market. As business people, we should learn to recognize the difference between the market eventually picking up and that of the market’s total lack of interest in the product. Set limits. Know when it is time to throw in the towel and move on to something else.

In the end, what counts is the experience. For as long as you were passionate about the business until the end, enjoyed every moment of the experience, learned the lessons of how to make it work and what will keep it afloat, you have every right to claim success.