The Business Mind          
   
  Issue: October 2005  
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Christine Zialcita, Businesswoman

Christine B. Zialcita is a businesswoman and a Placement Consultant of Jobsdb Phils Inc. She is also an instructor and partner of The English Chatroom, an English-language training center for professionals. Christine may be reached at Christine.z@jobsdb.com.ph.

PRE-SCHOOL IS THE FIRST STEP

Since I began writing this column, you have read my simple thoughts on entrepreneurship and how to keep a business going. I have decided to share with you, every now and then, experiences and thoughts about setting up businesses from people who have done so and continued to make it work.

Because I am very passionate about education, I dropped by the house of Teacher Monica Pablo-Co who runs the the pre-school First Step along A. Mabini St., Mandaluyong City, where my nephew and niece used to attend.

Sometime in the mid-to-late 1990s, pre-schools mushroomed all over the city – and the country. Their growth spurred the Department of Education into studying ways how to regularize this phenomenon; the pre-schools then were becoming known as an ‘easy money’ business. Pre-schools were and still are charging for 2 ½ to 3-hour daily sessions tuition fees that are equivalent to or more than the rate of formal institutions.

But let’s go back to First Step. Teacher Monica and her partner Teacher Jenny Molina-Hernandez first thought of setting up the school when, after four years of juggling teaching in another pre-school in Makati, recent marriages and expectant babies, they realized that they were not up to the commute time nor the time spent away from their families. They also realized that they love to teach toddlers. Ultimately, they saw that the best possible decision they could make was to set up their own pre-school.

Given their previous experience, they agreed on what they want to offer, skills to focus on, and their objectives. This translated to formulating a program purposely focusing on reading. Taking into consideration that the school is to be located in a neighborhood where a llot of Chinese people rreside, they also made sure that they offered Mandarin classes. When these were all set, they proceeded to check the tuition fee prices offered by the pre-schools around the general area. With all this information on hand, they decided that they will keep their fees to the absolute minimum possible (which in my opinion is still not cheap but then I’ll go for quality at reasonable prices anytime) because they did not want to price themselves out of the market.

The curriculum was set and the tuition fee determined. Then came in the question of how they were going to market the school. This is the other side of the coin where you do not only look at what you like to do but consider the viability of the idea/project as a business. Yes, business! Teacher Monica and Teacher Jenny remain passionate about the school as well as the art of teaching, especially when they see the progress of their former and present students. However, reality sets in every time the bills come and payroll is due. It is simply impossible not to think of whether you have sufficient funds and remain to be in the black or need to infuse more capital.

This is precisely why marketing is a very important factor in this business. With pre-schools everywhere, Teacher Monica and Teacher Jenny needed to continue attracting new students without having to resort to offering a variety of programs outside of their own expertise. They opted to go for the streamers and the flyers which many people discouraged them from doing because these were supposedly ineffective. But in the five years since the school was established, they learned that their enrollment is mostly due to these marketing tools.

It is likely because the colors used were lively and the information about their objectives and methods are straightforward and clear. It helps too that when parents come to inspect the place, what welcomes them is a garden space huge enough for the kids to run around in, use the swings, play with the sand box and simply enjoy their childhood.

Needless to say, the program has revolved with respect to materials, lessons, and instruments. However, what remains is the desire for the children to grow up with the reading and social skills that will help them when they move to the “big schools”.

Learning never stops – not in business, not in the real world – and we will have more lessons next month.